PRICING

One core. Three ways in.

Crayon is priced in three tiers. Core covers a small team with bookings, scheduling, customers, checklists, invoicing and payments. Growth adds AI configuration of the software itself and an AI front desk. Custom covers multi-location and franchise operations. All prices include tax and are shown in US, New Zealand or Australian dollars.

SHOW PRICES IN
All prices include tax.
Core
$199/mo
NZ$329/mo
A$309/mo

The proven core, set up the standard way.

  • Bookings, customers and invoicing
  • Scheduling and dispatch
  • Checklists with photo proof
  • Online payments
  • Your brand and your own domain
  • Your own isolated environment
  • Up to 5 team members
  • Crayon AI: run mode
  • Email support
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Custom
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For multi-location and franchise operations.

  • Everything in Growth
  • Unlimited locations and roles
  • Per-branch calendars and reporting
  • Migration from your current tools
  • Dedicated onboarding
  • Named support contact
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Tax is included in every price shown. New Zealand and Australian invoices show the GST component separately so you can claim it on your return. There is no setup fee, and configuration is part of onboarding rather than a professional-services line.

CREDITS

Using the AI is included. Changing the software is metered.

How the AI works →

Day-to-day use costs nothing extra. Asking about tomorrow's schedule, rescheduling a job, chasing invoices, messaging customers. That's run mode, it's part of the core plan, and it isn't counted.

Credits are only spent when you change the platform itself: renaming something across the system, adding a field, switching a rule on. Each change is priced in credits and the number is shown before you confirm. Decline it and nothing is charged.

Every plan includes a monthly credit allowance, which covers the settling-in period when most businesses do their adjusting. Requests too large for change mode come back as a priced ticket with a fixed quote you approve separately.

INCLUDED, NOT UPSOLD

Things that are usually charged extra.

Worth checking against anything else you're comparing, because these are the line items that move a quoted price after you've signed.

Setup and configuration

Getting the vocabulary, pricing rules and job fields matching your business is part of joining, not a separate onboarding fee.

Your brand and domain

Running under your own name and address is standard, not a premium tier.

The customer portal

Customers rebooking and paying themselves is included, because it saves you the admin.

Photo proof and checklists

Timestamped photo evidence on every job, with no cap on how many you store.

Every update

Improvements ship to the core and reach you at once. There's no version you have to upgrade onto.

Getting your data out

Export your customers, jobs and invoices whenever you want, including on the way out.

QUESTIONS

Straight answers about the money.

Is there a contract?

No. Crayon is billed monthly and you can cancel at the end of any month. There is no minimum term and no exit fee. Your data is exportable at any point, including after you cancel.

Do you charge per user?

No. Core covers up to five team members and Growth up to fifteen, both at a flat monthly price. You move tier when your team outgrows the one you're on, not per person. Customers using your portal are never counted as users.

What happens if I outgrow the core plan?

You move up a tier and keep the same environment, the same data and the same configuration. Core to Growth is a billing change, not a migration, and Growth to Custom is the same. Nothing is rebuilt and nothing is exported and re-imported.

What's included in the AI?

Run mode is included in the core plan with no usage cap: asking about your schedule, rescheduling jobs, drafting customer messages and chasing invoices. Change mode, which alters the software itself, uses credits and is priced per change before you confirm it.

Can I change plans?

Yes, up or down, month to month. Moving up takes effect immediately; moving down applies from your next billing date. Nothing is deleted when you move down. Features you're no longer paying for are switched off, not removed.

Is my data mine?

Yes. Your customers, jobs, photos and invoices belong to your business and sit in your own database in your own environment. Crayon does not sell it, does not market to your customers and does not share it with other businesses on the platform.

How does GST work?

Every price on this page includes tax. Nothing is added at checkout. New Zealand and Australian invoices break out the GST component separately, so you can still claim it on your return if you're registered.

Which currency am I billed in?

The list price is set in US dollars. NZD and AUD figures on this page are shown for comparison. Whether your card is charged in US dollars or your local currency is being finalised. Ask on the demo and you'll get the current answer.

Get a number for your business.

Twenty minutes. Tell us your team size and what you need switched on, and you'll leave with a firm monthly figure.

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hello@crayon.software