Software that knows a fortnightly and a bond clean aren't the same job.

Most New Zealand cleaning companies run on a mix of a booking or job-management tool, a spreadsheet for rosters, a group chat for the crew and an accounting package for invoicing. Purpose-built cleaning software replaces the first three by holding recurring schedules, room-based pricing, cleaner assignments and photo-backed checklists in one place. What matters most in cleaning specifically is recurring cycles, per-room quoting and photo evidence, because those three are where generic job software tends to fall short.

Cleaning business software in New Zealand typically runs from around NZ$60 to NZ$400 per month depending on team size and what's included. Some tools charge per user, which gets expensive quickly for a company with a large casual crew. Crayon does not charge per user: Core is a flat monthly price covering up to five team members and Growth covers up to fifteen, so you move tier only when the team outgrows the one you are on. That price includes GST. Nothing is added at checkout, and your invoice shows the GST component separately so you can claim it.

Yes. A recurring clean is set up once with its frequency, its regular cleaner and its property details, and the system generates each occurrence automatically. Skipping a week over Christmas, moving one clean without moving the rest of the series, and changing a fortnightly clean to weekly are all single actions. Each occurrence carries the property's own details, bedroom count, lockbox location, pets and parking, so a fill-in cleaner arrives with what the regular one knows.

Yes. An end-of-tenancy clean uses a longer checklist than a regular domestic clean, covering oven, rangehood filters, window tracks, skirtings, wardrobe interiors and inside all cupboards. Each item can require a photo before it's ticked, and every photo is timestamped and attached to that job. If a property manager or tenant disputes the state of the property afterwards, the record is a set of dated photos rather than someone's recollection.

Crayon issues GST invoices and takes card payments directly, so you don't need a separate tool to bill customers. Accounting exports are available so invoice and payment data can be brought into your accountant's system. A direct Xero connection is on the roadmap rather than live today. Ask on a demo for the current position, because the answer changes.

Yes. Crayon gives a cleaning business its own booking page on its own domain, where customers choose a service, enter their property details and see a live price before confirming. Because the price is calculated from the same room-based rules the office uses, the figure a customer sees online is the figure that gets invoiced. Existing customers can also rebook, reschedule and pay through a portal without phoning the office.

Yes. Prices shown to New Zealand customers include GST, and invoices are issued as GST invoices showing the GST component separately, which is what a business customer needs for their return. A GST-registered cleaning company can price and invoice inclusive throughout, so the number the customer is quoted is the number they pay.

Yes. Commercial contracts differ from domestic work in that they're usually invoiced monthly against an agreed scope rather than per visit, and are often cleaned after hours by a fixed crew. Crayon handles both alongside each other: one schedule shows domestic cleans and commercial sites, while commercial customers can be billed on a monthly cycle rather than after every attendance.