TRADES AND FIELD SERVICE

Crayon vs ServiceTitan

ServiceTitan is the largest name in field service software and it is very good at what it does. If you run a cleaning business, the useful thing to know is that cleaning is not on its list.

Last checked 17 September 2026

ServiceTitan

ServiceTitan serves residential and commercial contractors from startup to enterprise across HVAC, plumbing, electrical, roofing, garage door, chimney, water treatment, landscaping, pest control, septic and irrigation. Cleaning and janitorial are not listed among them. Pricing is per technician and is not published: all three tiers route to Request Pricing.

Crayon

Crayon is built for service operations including cleaning, publishes its price, and does not meter you per person in the field. If ServiceTitan is on your shortlist because it is the biggest name you have heard of, this is the shorter path.

THE DIFFERENCE

The difference is what happens when it does not fit.

Every product on this page is a fixed shape. Where it matches how you work, it works well. Where it does not, you change how you work, pay a developer, or bolt on another tool. Crayon is the proven core for bookings, customers and payments, and the AI changes it when you ask. Rename what things are called. Add the field every job has to carry. Change what a button says.

SIDE BY SIDE

How they compare

Figures come from each vendor’s own pricing page, read on the date shown. Entry price is the cheapest published plan.

ServiceTitanCrayon
Cleaning listed as a served trade No Yes
Built for HVAC, plumbing, electrical, roofing and other contracting trades Service businesses, operations first
Pricing Not published, request a quote Published on the pricing page
Metered by Per technician Plan, with team size included
Change the software itself Configuration, and an implementation Ask, review the change, approve it
Strongest at Large contracting operations, dispatch, commercial trades Fitting a business that does not run standard

OUTGROWING IT

Why cleaning businesses end up looking at ServiceTitan anyway

Almost always for the same reason, and it is not a ServiceTitan problem.

The reason to leave a product you have outgrown is that it stopped fitting. Buying the largest available platform for a different industry is the same mistake with a bigger invoice. Crayon starts from service operations and changes shape when you ask, which is the thing you were actually looking for.

PRICING

What each one costs

Figures come from each vendor’s own pricing page, read on the date shown. Entry price is the cheapest published plan.

ServiceTitan

  • StarterNot publishedRequest Pricing.
  • EssentialsNot publishedRequest Pricing.
  • The WorksNot publishedRequest Pricing.
  • How it is chargedPer technicianServiceTitan describes its pricing as per-technician, designed to fit a business at any size.

ServiceTitan publishes no dollar figures on its pricing page. Nothing is estimated here on its behalf.

Crayon

  • Core$99 a month for the first year, then $199Bookings, customers, invoicing, scheduling, checklists with photo proof, your own environment.
  • Growth$299 a month for the first year, then $399Everything in Core, plus change mode, the AI front desk, automations and reporting.

USD. Crayon is in early access, so this is founding pricing.

THE HONEST PART

When ServiceTitan is the better buy

KEEP COMPARING

Others in the same group

Crayon vs ServiceM8

Strong local trades product with unlimited users. Priced by jobs per month, which is the wrong meter for recurring cleaning.

Compare →

Crayon vs Fergus

Auckland built, 25,000+ trades businesses. Excellent at trade jobs, generic at cleaning.

Compare →

Crayon vs Tradify

Auckland built and well liked, priced per user. A cleaning team is the most expensive kind of team to buy seats for.

Compare →

Crayon vs Simpro

Commercial and project heavy. Publishes no prices at all: every number comes from a sales conversation.

Compare →

Or see every comparison, what Crayon costs on pricing, and how changing it works on the AI.

Sources

Every figure above about ServiceTitan comes from these pages, read on 17 September 2026.

Software that lists cleaning.

Tell us how your cleaning business runs. We will show you a core that was built for it.

hello@crayon.software

NOT OPEN YET

We are building the founding group.

Crayon is not taking general signups. We are picking a small first group of service businesses, setting their platform up with them, and opening properly after that. Founding customers hold the founding price.

We will reply by email. Nothing else happens, and you are not signing up for anything.

Or just email hello@crayon.software