TRADES AND FIELD SERVICE
ServiceTitan is the largest name in field service software and it is very good at what it does. If you run a cleaning business, the useful thing to know is that cleaning is not on its list.
Last checked 17 September 2026
ServiceTitan serves residential and commercial contractors from startup to enterprise across HVAC, plumbing, electrical, roofing, garage door, chimney, water treatment, landscaping, pest control, septic and irrigation. Cleaning and janitorial are not listed among them. Pricing is per technician and is not published: all three tiers route to Request Pricing.
Crayon is built for service operations including cleaning, publishes its price, and does not meter you per person in the field. If ServiceTitan is on your shortlist because it is the biggest name you have heard of, this is the shorter path.
THE DIFFERENCE
Every product on this page is a fixed shape. Where it matches how you work, it works well. Where it does not, you change how you work, pay a developer, or bolt on another tool. Crayon is the proven core for bookings, customers and payments, and the AI changes it when you ask. Rename what things are called. Add the field every job has to carry. Change what a button says.
SIDE BY SIDE
Figures come from each vendor’s own pricing page, read on the date shown. Entry price is the cheapest published plan.
| ServiceTitan | Crayon | |
|---|---|---|
| Cleaning listed as a served trade | No | Yes |
| Built for | HVAC, plumbing, electrical, roofing and other contracting trades | Service businesses, operations first |
| Pricing | Not published, request a quote | Published on the pricing page |
| Metered by | Per technician | Plan, with team size included |
| Change the software itself | Configuration, and an implementation | Ask, review the change, approve it |
| Strongest at | Large contracting operations, dispatch, commercial trades | Fitting a business that does not run standard |
OUTGROWING IT
Almost always for the same reason, and it is not a ServiceTitan problem.
The reason to leave a product you have outgrown is that it stopped fitting. Buying the largest available platform for a different industry is the same mistake with a bigger invoice. Crayon starts from service operations and changes shape when you ask, which is the thing you were actually looking for.
PRICING
Figures come from each vendor’s own pricing page, read on the date shown. Entry price is the cheapest published plan.
ServiceTitan publishes no dollar figures on its pricing page. Nothing is estimated here on its behalf.
USD. Crayon is in early access, so this is founding pricing.
THE HONEST PART
KEEP COMPARING
Strong local trades product with unlimited users. Priced by jobs per month, which is the wrong meter for recurring cleaning.
Compare →Auckland built, 25,000+ trades businesses. Excellent at trade jobs, generic at cleaning.
Compare →Auckland built and well liked, priced per user. A cleaning team is the most expensive kind of team to buy seats for.
Compare →Commercial and project heavy. Publishes no prices at all: every number comes from a sales conversation.
Compare →Or see every comparison, what Crayon costs on pricing, and how changing it works on the AI.
Every figure above about ServiceTitan comes from these pages, read on 17 September 2026.
Tell us how your cleaning business runs. We will show you a core that was built for it.
hello@crayon.software