TRADES AND FIELD SERVICE
ServiceM8 is one of the best regarded field service products in Australia and New Zealand, and it does something unusual: unlimited users on every paid plan. The catch for a cleaning business is what it counts instead.
Last checked 17 September 2026
ServiceM8 is built for trades and service contractors, with unlimited users on every paid plan and a deep Apple integration: an iOS app, Tap to Pay on iPhone, CarPlay, Apple Pencil markup and Siri Shortcuts. Plans are A$29 to A$349 a month including GST, metered by jobs per month.
Crayon does not meter jobs. For a business whose growth is more cleans rather than bigger cleans, that is the difference between a bill that tracks value and a bill that tracks volume.
THE DIFFERENCE
Every product on this page is a fixed shape. Where it matches how you work, it works well. Where it does not, you change how you work, pay a developer, or bolt on another tool. Crayon is the proven core for bookings, customers and payments, and the AI changes it when you ask. Rename what things are called. Add the field every job has to carry. Change what a button says.
SIDE BY SIDE
Figures come from each vendor’s own pricing page, read on the date shown. Entry price is the cheapest published plan.
| ServiceM8 | Crayon | |
|---|---|---|
| Built for | Trades and service contractors | Service businesses, operations first |
| Metered by | Jobs per month | Nothing per job |
| Users | Unlimited on every paid plan | Included in the plan |
| Entry price | A$29 a month, 50 jobs | $99 a month for the first year |
| Field experience | Built around the Apple ecosystem | Your own app, on both platforms |
| Change the software itself | Settings and feature requests | Ask, review the change, approve it |
| Strongest at | Unlimited users, strong local ecosystem, Xero | Fitting a business that does not run standard |
OUTGROWING IT
Cleaning is a high-volume, low-value-per-job business. Job metering works against exactly that shape.
Unlimited users is the right instinct, on the wrong meter. Crayon charges for the plan, not for the work: more cleans do not move the price, and the parts of the model that do not match how you run get changed when you ask.
PRICING
Figures come from each vendor’s own pricing page, read on the date shown. Entry price is the cheapest published plan.
ServiceM8 publishes these in Australian dollars including GST.
USD. Crayon is in early access, so this is founding pricing.
THE HONEST PART
KEEP COMPARING
Auckland built, 25,000+ trades businesses. Excellent at trade jobs, generic at cleaning.
Compare →Auckland built and well liked, priced per user. A cleaning team is the most expensive kind of team to buy seats for.
Compare →Commercial and project heavy. Publishes no prices at all: every number comes from a sales conversation.
Compare →The biggest name in the trades. Does not list cleaning among the industries it serves, and does not publish a price.
Compare →Or see every comparison, what Crayon costs on pricing, and how changing it works on the AI.
Every figure above about ServiceM8 comes from these pages, read on 17 September 2026.
Tell us your job volume. We will show you a price that does not move with it.
hello@crayon.software