CLEANING BUSINESS SOFTWARE · AUSTRALIA
An end of lease clean has a deadline, a checklist and an agent who will check it.
Crayon is business management software for Australian cleaning companies. It runs online bookings with live pricing, recurring and one-off work, team scheduling, photo-backed checklists, invoicing and card payments. Prices display in Australian dollars including GST, and the booking page runs on your own domain and brand.
Cleaning photography goes here
A real Australian cleaner mid-job, kitchen or bathroom, natural light, no stock-photo smiling.
THE WORK
Four kinds of job, four different sets of rules.
Most Australian cleaning companies run all of these at once, and each one prices, schedules and finishes differently. Software that treats them as one generic "job" is where the workarounds start.
Regular domestic cleans
Weekly and fortnightly cycles with the same cleaner where possible. Set the frequency once and every occurrence appears with the property's own details: bedrooms, gate code, the dog, where to park.
Deep cleans and spring cleans
One-offs that take two to three times as long as a regular clean and reach what a regular clean skips: inside the oven, behind appliances, window tracks, skirtings. Priced and timed as their own thing.
End of lease and bond cleans
Booked against an agent's exit condition report, with the bond held by a state authority rather than by the agent. Long checklist, tight deadline, and the one job most likely to come back at you a fortnight later.
Strata and body corporate
Common areas, lobbies, bin rooms and car parks on a fixed weekly scope, invoiced to the committee or the strata manager monthly. Same schedule as the domestic work, entirely different billing cycle.
BOOKING AND PRICING
A price on the booking page, not a call back with a quote.
Cleaning is quoted on the property, not the hour. Crayon prices from the rules you already use: a base rate per bedroom and bathroom, extras like inside oven, inside windows or a fridge clean, a surcharge for a first clean, a discount for weekly over fortnightly.
The customer answers a few questions and sees a real number before they confirm. Because it comes from the same rules the office uses, the price on the screen is the price on the invoice. Most job-management software cannot do this: it books a job and leaves the quoting to you.
PHOTO-PROOF CHECKLISTS
A bond claim is decided on dated photos, not on your memory of a Tuesday.
Every Australian cleaning company that does end of lease work knows this call. Ten days after the clean, an agent says the oven was not done and the tenant is short on their bond. Your cleaner remembers doing it. The tenant has moved out, someone else has been through the property, and nobody can prove anything.
It matters more here than it does for a regular clean, because the bond sits with a state authority and a disputed claim can end up at a tribunal. What settles it is evidence with a date on it.
In Crayon, a checklist item can require a photo before it can be ticked. The oven gets photographed at the point it is finished, and the photo is timestamped and attached to that job with the cleaner's name on it. When the call comes, you send the photos.
Different lists per job type
An end of lease list is not a fortnightly list. Each job type carries its own.
Required before complete
A job cannot be marked finished with photo items outstanding.
TEAM AND SCHEDULING
Who's where today, without four phone calls to find out.
Cleaners are assigned to jobs, and each one sees only their own run for the day on their phone: address, access, the checklist and any notes about the property. Regular customers keep their regular cleaner, and when that is not possible the replacement gets the same property details rather than a text at 7am.
When someone is running late or a job takes longer than booked, the office sees it on the schedule instead of hearing about it from the next customer. Reassigning a clean is a drag on the schedule, and the cleaner's phone updates.
Sensible runs, not scattered ones
A cleaner's day is shown in order with travel between jobs visible, so nobody is sent across the city and back for two hours of work.
Casual crews and the busy season
Cleaning teams flex hard around Christmas and the end of the rental year. People can be added and stood down without repricing the whole plan around headcount.
Ask instead of hunting
"Which cleans tomorrow have nobody on them?" is a question you can ask the built-in AI rather than a spreadsheet you scan. How the AI works →
GETTING PAID
The invoice goes out when the clean is done, not on Sunday night.
Invoice on completion
When a cleaner marks the job finished, the invoice is raised from the agreed price. No re-entering the week's work from a notebook.
Saved cards for regulars
Fortnightly customers can be charged automatically after each clean, which is the single biggest change to cashflow most cleaning companies make.
Cancellation fees that apply themselves
Set the window, 24 or 48 hours, and a late cancellation charges according to the policy the customer already agreed to at booking.
Tax invoices with GST
Prices display including GST at 10 per cent, and invoices are issued as tax invoices showing the GST component separately, which is what a business customer needs for their BAS.
Your customers book with you, not with a platform.
The booking page, portal and staff app run on your domain with your logo and colours. Nothing tells your customers which software you chose.
Your own branded platform →A$155 a month for the first year, then A$309.
Core covers up to five team members, your own environment and Crayon run mode. Growth adds change mode and reporting at A$465 for the first year, then A$619. Larger operations are quoted.
Full pricing →Set up to your words and your rates.
The same core software, configured to what your company calls things and how it prices work, then adjustable later as the business changes.
How it works →QUESTIONS
Cleaning software in Australia, answered.
What software do cleaning companies in Australia use?
A common setup is a mix of a booking or job-management tool, a spreadsheet for rosters, a group chat for the crew and an accounting package for invoicing. Purpose-built cleaning software replaces the first three by holding recurring schedules, room-based pricing, cleaner assignments and photo-backed checklists in one place. What matters most in cleaning specifically is recurring cycles, per-room quoting and photo evidence, because those three are where generic job software tends to fall short.
How much does cleaning business software cost in Australia?
It varies with team size and what is included, and some tools charge per user, which gets expensive quickly for a company with a large casual crew. Crayon does not charge per user: Core is a flat monthly price covering up to five team members and Growth covers up to fifteen, so you move tier only when the team outgrows the one you are on. Founding pricing is A$155 a month for the first year, then A$309. Prices include GST.
Does it handle end of lease and bond cleans?
Yes. An end of lease clean uses a longer checklist than a regular domestic clean, covering oven, rangehood filters, window tracks, flyscreens, skirtings, wardrobe interiors and inside all cupboards. Each item can require a photo before it is ticked, and every photo is timestamped and attached to that job. Because the bond is held by a state authority and a disputed claim can go to a tribunal, what settles the argument is a set of dated photos rather than anyone's recollection.
Can it handle strata and body corporate work?
Yes. Strata work differs from domestic cleaning in that it is a fixed recurring scope on common areas, invoiced to the committee or the strata manager on a monthly cycle rather than after each attendance. Crayon runs both alongside each other: one schedule shows domestic cleans and strata sites, while the strata customer is billed monthly against the agreed scope.
Can it handle recurring cleans?
Yes. A recurring clean is set up once with its frequency, its regular cleaner and its property details, and the system generates each occurrence automatically. Skipping a week over Christmas, moving one clean without moving the rest of the series, and changing a fortnightly clean to weekly are all single actions. Each occurrence carries the property's own details, so a fill-in cleaner arrives with what the regular one knows.
Can customers book online?
Yes. Crayon gives a cleaning business its own booking page on its own domain, where customers choose a service, enter their property details and see a live price before confirming. Because the price is calculated from the same room-based rules the office uses, the figure a customer sees online is the figure that gets invoiced. Existing customers can also rebook, reschedule and pay through a portal without phoning the office.
Does it handle GST?
Yes. Prices shown to Australian customers include GST at 10 per cent, and invoices are issued as tax invoices showing the GST component separately, which is what a business customer needs for their BAS. A registered cleaning company can price and invoice inclusive throughout, so the number the customer is quoted is the number they pay.
Does it work with Xero or MYOB?
Crayon issues tax invoices and takes card payments directly, so you do not need a separate tool to bill customers. Accounting exports are available so invoice and payment data can be brought into your accountant's system. A direct connection to either is on the roadmap rather than live today. Ask on a demo for the current position, because the answer changes.